Effective communication is the only way to keep your business growing. A Customer Relationship Management (CRM) system makes it possible to keep dozens, hundreds, perhaps even thousands of meaningful conversations going at once. CRM helps you captivate then keep good customers and streamline your team’s work.
Solve360 is Project Management meets CRM providing the heart to keep your communication pumping.
People (still) Buy From People
CRM lets you engage with and qualify more prospects with less hassle and cost. Your customers will notice that you’re attentive, well-informed and organized, instilling trust and confidence in your team. It’s easier than you might think:
CRM is not about managing what customers give you, it’s what you give them.
Match Your Behavior With Client Buying Patterns
The storyline is familiar; you must keep in touch with leads to make business. A generation ago it was three interactions, now it’s up to twelve and sometimes even more. How ironic is this:
Get Control Over The “Messy Bits” Of Your Business
You have different needs than a big company whose focus is more managing staff instead of managing things that customers actually care about. In your office the same people often perform multiple jobs making them jump from system to system to get the information they need.
CRM is a low cost way to operate the front end of your business. Collect information scattered across various computers and applications such as QuickBooks, email, cell phones and spreadsheets and centralize it in Solve360. A single view of all your customer activity accessible by all staff and contractors from any computer reduces administration errors, costs and time.
Now They're Sold, Don't Drop The Ball
Productivity and efficiency are directly related to how organized your team is. Instead of storing your information on different computers and servers why not share it from within Solve360 in a format that's amazingly easy to work with?
Help staff prioritize and organize their work by tracking what’s happening in real-time. No need to stop the presses just for a review meeting. Catch problems as they appear before they escalate.
Next generation business is not about getting a little more efficiency from old processes. The rules of business have changed with the massive shift to online work platforms. Get your entire team working and communicating together in real time. Organized workspaces not only greatly reduce administrative hassles of managing and coordinating workers, they also serve the needs of customers much more effectively.
Solve360 is CRM meets Project Management for serious business. We know what small teams need to operate their businesses effectively and it doesn’t look anything like your Father’s CRM or Microsoft Project. Simple, inexpensive, agile tools to manage the entire customer experience from qualifying new prospects to providing after-sale service and support. Online webspaces are the heart of next generation businesses. Let Solve360 deliver the vital communications your business needs to thrive.