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Right click to add an activity, and the activity won’t close

 
Lyncean
45 posts

When I right click to add an activity (like log a call today) within a contact today it won’t close and register as an a new item on the contact page.  It just stays open no matter where I click.  If I exit and go back, sometimes its there and sometimes not.  Either way not ideal.  Thanks for looking into this!

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Lyncean
160 posts

Seeing same behavior using Google Chrome stable.

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Lyncean
753 posts

had the same issue yesterday, but it’s gone today

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Lyncean
167 posts

I have the same, or possibly similar issue.  If I enter an activity like a task list, I name it and click away from the activity.  For me, the activity is recorded in the activity box, but the data entry box for it stays open.  I have to click “refresh” to make it dissapear (which is workable but very annoying)

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Administrator
4123 posts

Yup, this is almost certainly a bug accidentally introduced during the last release. We’ll get on it. Thanks guys smile

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Administrator
4123 posts

Hey Guys, I think we got this resolved in the minor update today.  Please delete the browser’s cache, restart the browser and relogin to ensure you’re running the latest version of our service and give ‘er another go.

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Lyncean
167 posts

Yep.  That’s now fixed.  Good job.

Lyncean
45 posts

This issue has come back for me.  Tried to add a “track a revenue opportunity” and a “call” with the right click and both wouldn’t close.  Thanks for looking into this again.

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Administrator
4123 posts

Thanks for picking up on this again mgold. This may be due to updates made last night. I was able to replicate it, but once I emptied my cache and signed back in it seemed to be fixed. Can you try this?

Lyncean
45 posts

I tried again and the “call” function worked just fine.  When I added a “track an opportunity” it worked well.  However, when I tried to edit the “track an opportunity,” it did not close similar to the problem before.  Thanks.

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Administrator
4123 posts

Got it

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Administrator
4123 posts

This got fixed. Restart browser to catch the change.