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More than one Administrator?

 
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Lyncean
66 posts

Two or three of us would like to be Administrators. Any way to give us all the privilege, other than by simply logging in as the guy who has it?

Currently switching the privilege to someone else seems to deprive the original person of it.

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Administrator
4123 posts

You can change who is the administrator is (one click) with no consequence i.e. do it as often as you need, but there can only be one at a time.  The Administrator has access to special features that are typically not used that often (changing categories, changing form settings, managing users, groups, exporting all data, billing).

History with our previous product (that did allow multiple administrators) taught us that it’s always best to only have one hand in the cookie jar…. a coordinator / go to person if you will.

New Member
4 posts

This is a feature we would really like as well. I have different people that work on different areas on the program and I’m not always around to be able to switch Administrator rights. Having a group of people that could all be Administrators would be a huge help and much more efficient than swapping account rights all the time.

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Administrator
4123 posts

A current workaround is to create a separate account for this role and share the login.

New Member
4 posts

I thought of that one already, but then there’s no way of seeing who actually made a change (for instance, if three of us share the Admin user and one of us adds a task to a contact, we won’t know which one of us actually added that task, as it will just log the administrator user ID, which is shared).

Just a feature request… the work around is okay for now, but having the ability to add multiple administrators would be helpful, even if we had to sign a disclaimer accepting the risk that is inherent with multiple people making changes simultaneously.

Thanks.