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Missing business e-mail on export to Excel

 
Sentinel
29 posts

Hi Norada

I just noticed what appears to be a small bug. Upon export of a contact list to Excel the Business e-mail is missing. I tried including linked companies, but it still only exports the personal e-mail.

Any ideas?

-Klaus

Avatar
Administrator
3952 posts

Hi Klaus, I just tested here and the “Business email” field was included in the exported file. Is your Excel parsing the file correctly using the comma as the delimiter?  If it’s really not showing perhaps we need to take a look at the specific case—just reach out to our support team.

Sentinel
29 posts

Thanks for the feedback. I’ll check for problems in my end of the pipe, and contact support if further is needed grin Thanks!