Yeah I agree with Dave….“Schedule a follow-up” is just a long way to call something an “Event” or “Meeting”. It has a specific date and time and it will show up on the calendar. Unfortunately in the drop down there is no simple way to create an individual task…you have to create a task list. I’m hoping the Solve crew will make a more traditional “task” (that doesn’t require a task list) so you can simply click the drop down a pick “task” and then title it whatever you want (call, to-do, email, etc). Something that has an optional due date, but does not have to be time specific and rolls over if each day until complete….But for now you have to use the task list or schedule a follow-up.