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Administrator Features

 
New Member
1 post

Hello,

I am an employee at Kelley Campaigns. My supervisor, who has introduced himself and posted before, changed my profile so that I could be a Administrator user. Once he had done this, I found that I was not able to add contacts or blogs to my account. I received a message in red at the bottom of the screen notifying me that I did not have the correct properties. Do you know why this is happening?

I am not sure if I was able to create contacts prior to the change in Administrative properties.  However, I was able to create a blog prior to the change in status. I tried to switch myself back to non-administrative status, and I am still unable to create contacts and blogs.

Thanks,

Patricia Charles

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Administrator
4123 posts

Greetings Patricia, I checked your account and it looks like when the administrator is changed the user is removed from the workgroups i.e. you did not have access to any shared data.  I added you and Peter back to all the workgroups (Workspace>Set Workgroups).  Please relogin and see if this did this do the trick.

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Lyncean
66 posts

Peter here. That was indeed the case; just when you were logging in to check, I did likewise and also saw that Patricia’s becoming the Administrator removed her from all the workgroups. We’re likely to switch Administrator privileges back and forth, so it would be good to debug that. Thanks for your speedy reply.