Solve360 Discussion Forums

Email capture from contacts

Dec 03, 2008 11:49am RRH New Member 5 posts	It would be helpful if there could be a way to automatically capture any email initiated after clicking on a person’s email link in their contact information, thereby eliminating the need to BCC another address.

Dec 03, 2008 11:51am Engineering SpecialOps Administrator 4123 posts	You will be able to do this when the webmail feature is fully implemented (which is being tested now). The current process is designed to work with external email systems.

Dec 03, 2008 11:52am RRH New Member 5 posts	Excellent…thank you!

Dec 30, 2008 08:17am adrian@vm Lyncean 354 posts	just playing off of this - but can new contacts be created automatically when forwarded into Solve360 - if only just filling in email, first and last name?

Dec 30, 2008 08:39am Engineering SpecialOps Administrator 4123 posts	Not currently but there is a good chance it will be added near the tail-end of the email work (~Feb).

Dec 30, 2008 11:00am adrian@vm Lyncean 354 posts	that sounds like we’ll be seeing some fun email things in the following weeks!

Dec 30, 2008 11:04am Engineering SpecialOps Administrator 4123 posts	We expect so