Discussion Forums

email

 
Sentinel
23 posts

360 stopped allowing me to move emails from one group to another which then want let me attach the emails to the 360 contact.

Aficionado
20 posts

I am having the same issue - It just says “Unable to move requested message”

Aficionado
16 posts

Engineering Ops are looking into this. It may be a bug created by a recent update.

New Member
3 posts

Yep I am having the same problem. So anyone know when it will be fixed?

Avatar
Administrator
4124 posts

Sorry, our bad introducing enhancements in another area and this one slipped by us.  It’s fixed already though.  To receive the latest version of our service just logout, restart the browser and relogin and you should be back in business there.

New Member
3 posts

Wow that was quick!!!! Thats why I love this CRM, its not just awesome, you actually care about your clients. Thanks.

Aficionado
16 posts

All working well again - thanks guys!

Apprentice
6 posts

Apparently the bug is back. I am unable to move emails from a workgroup anywhere.

Avatar
Administrator
4124 posts
DonM - Jul 28, 2011 05:58pm

Apparently the bug is back. I am unable to move emails from a workgroup anywhere.

Hey Don, Seems to be working fine here. Perhaps you could reach out to our team directly and we could take a closer look at your account for you.

Apprentice
6 posts

Seems to be working on my side now, too. Hope it continues to :)

Apprentice
6 posts

Back to not being able to move an email. “Unable to move requested message”

I’m not doing anything differently. I’ve logged out of Solve360, closed Chrome, logged back in and no change.