>> While we’re on the topic add all the mobile smartphones to that list

I’m not sure what can be done with your Filemaker system but we can head off some of the future issues you mentioned.  Without a long explanation I can tell you that our strategy is for Solve360 to become the hub for all the master contact data and have it automatically synced out to the various application and services.

We are about to release our our integrated webmail client which will work with our own email service or your current provider.  If you use ours your contacts will be pre-integrated into the the email client i.e. for the first time everyone could have the same contacts in their CRM database and all 60 email “clients”.

We are also working on integration with a bulk email provider (to sync contact lists from Solve360 to the mass mailer automatically).  This is right around the corner.

Once the webmail client is completed our focus for the following couple of months in on contact and event synchronization between popular systems such as Outlook, Blackberry and Mac’s iCal and Addressbook.  This will address the rouge users that want to play in their own sandboxes

I hope this info helps with your plans.

Sounds great!

Will you be introducing plans that support more people (60+)? What about plans for email and contacts only, since a large number of our employees won’t be accessing anything else?

Actually we’ve have a great response from larger organizations and a number of their teams are on the system now.  You just create as many accounts as you need and the additional accounts are automatically added to your monthly bill (you only pay for the total amount of activated accounts).  If you have special billing requirements (as some larger firms do) just reach out to customercare@ and they’ll be happy to discuss them with you.