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Error: “Uploaded file is not a valid CSV”

 
New Member
1 post

OS: MAC OSX 10.5
Browser: Safari

I’m reloading a contact list exported directly from Solve360. File has not been edited at all.

I wanted to test importing a number of contact this way first.

Please help.

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Administrator
4124 posts

Please email our support team the CSV file and the email address you signed up under and we’ll be happy to take a look at it for you.

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Administrator
4124 posts

The “Solve360 import” format is for a prior (8+ year old) version some customers are still using.  We made this option available so they could test their data prior to migrating over to the new version.  I’ll have a comment added to this option so it is clear what format is expected.