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New Feature: Linked E-mails Integration with Webmail

 
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Administrator
286 posts

Today we’re proud to introduce a new feature that we’ve been working toward since the beginning of the year.  It’s a milestone for us as it required many new features to be in-place before we could “ring the bell”.  With everything finally set, it’s seen as a simple feature that works in a way that no other application that we know of currently does.  This awesome feature has the potential to revolutionize how you manage your e-mail interaction with clients among your team.

Background

To place an e-mail message on a Contact or Project Blog page, all you do is Bcc or forward the e-mail message to your dropbox e-mail address.  The system links everything up for your automatically.  It’s easy to do, but since sharing client correspondence with your team is so important and needs to happen so frequently, we’ve taken it a bit further to make it even better.

The Good Stuff

Our new (and free) Webmail Add-on presents your linked e-mail dropbox(es) as standard e-mail folders.  You can click and drag messages between dropboxes and delete any messages you no longer want.

If you configure the Webmail e-mail client to work with Gmail or our own business-class e-mail service, you can now save sent e-mail messages directly to a dropbox or drag incoming messages into a dropbox.  With the Webmail client you save a step by not needing to Bcc or forward e-mail messages to a special e-mail address.

Standard Webmail features such as full-message search, reply, forward etc are also fully integrated with the dropbox folders.

Tip: Using Gmail or our own business-class email service as a message exchange, you can also import messages from other mail systems and export messages from the dropbox by dragging and dropping messages between the email server folder and the dropbox message folder.

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Lyncean
727 posts

Looks awesome and congrats to the dev team.

A bit off topic, but are there any plans to have the WebMail App group emails like Gmail does into “Conversations”. I think that is one of the features most people love about Gmail. Or has Gmail patended that (which is why I haven’t seen other webmail apps use it)?

Thanks again, great work,
DS

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Sentinel
30 posts

I am posting a reply so I can get notified of the question that dspence posed.  I think it a great feature of gmail as well.

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Lyncean
261 posts

I’m again looking at how I can remove outlook from my equation so I’ve a serious email question. If I use Norada as my email provider can I only view it when logged into 360 or can I see it on my iphone and in a desktop offline client. I ask about the latter because I often catch up on emails and make tasks and appts from them when on an airplane (or other offline situation).

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Administrator
3952 posts

The Webmail client works like any other email client i.e. it connects to a remote mail service.  We recommend going with Rackspace or Google.  Both providers support connections from other IMAP clients such as iPhone, Outlook etc.

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Lyncean
261 posts

Ah, perhaps I misunderstood. I thought I could dump godaddy as my provider of email and use s360. But that’s not true. I need that, or Google to create my users and s360 simply is a client, like Outlook. Do I have it?

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Administrator
3952 posts

You’d need to switch you email host from GoDaddy to either Google or Rackspace.

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Lyncean
261 posts

I’m so sorry, but I’m still not completely clear. Before you said you “recommend” Google or RS. Now it sounds like you ONLY support those. Will it NOT work with GoDaddy or other vendors?

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Administrator
3952 posts

Sorry, the Webmail add-on only supports Google or Rackspace.