Hi,

I am Tom, founder of ScottyLabs (http://www.scottylabs.com), an incubator for internet-based business models. Projects that are currently developed are, for example, http://www.telfish.com and http://www.cabchap.com.
telfish finds the best mobile phone tariff by uploading (and analyzing) your itemized bill.
CabChap is going to be the ebay for global on-demand mobility. Book your cabs via your phone anywhere in the US, Canada, UK, Australia and Germany (for the adventurous - there is an iPhone app to be had for this: http://itunes.apple.com/de/app/cabchap/id345046060?mt=8

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I’ll post a lengthy write-up in the next days about my CRM odyssey and the happy end ;-)

Tom