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Ability to (auto)create a task based on a dropbox email

 
Apprentice
6 posts

In conjunction with http://norada.com/forums/viewthread/736/ it would be great if there was an option to autocreate a task within a Project Blog from emails that are captured in its dropbox.

Cheers

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Administrator
3952 posts

Thanks for your suggestion.  We feel however this feature would inadvertently create more clean-up work (creating unexpected items) than the time it would save.

Apprentice
6 posts
Engineering SpecialOps - Jan 08, 2010 02:59pm

Thanks for your suggestion.  We feel however this feature would inadvertently create more clean-up work (creating unexpected items) than the time it would save.

How about the ability to manually “Add a task” then to the individual email entry?

Cheers

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Administrator
3952 posts

Are you thinking the benefit would be to help automate the creation of tasks or save user time?  If it’s related to automation the API might be worth taking a look at as it would provide useful feedback e.g. lookup for target, success/fail, ID of the new task, meta data, etc.  If it’s related to saving user time we need to consider that there are other parameters that need to be provided e.g. name of the target blog/task list, responsible, priority, due, send notifications reminders etc.

Apprentice
6 posts
Engineering SpecialOps - Jan 11, 2010 09:10am

Are you thinking the benefit would be to help automate the creation of tasks or save user time?

Both. I concede that autocreating tasks might lead to some false positives but I think being able to create a task based on an email in the dropbox adds value. The individual email entry would contain the inquiry or issue and you don’t need to duplicate the request - just associate a task with it and assign responsibility to it.

If it’s related to automation the API might be worth taking a look at as it would provide useful feedback e.g. lookup for target, success/fail, ID of the new task, meta data, etc.

We will dig into the API. In regards to a webform, creating tasks via the API looks like a good solution. However, what I’m trying to cover off are email requests.

If it’s related to saving user time we need to consider that there are other parameters that need to be provided e.g. name of the target blog/task list, responsible, priority, due, send notifications reminders etc.

If it’s a user-actioned item rather than autocreate, the user will provide.

Cheers