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Hello from Holland

 
Lyncean
38 posts

Hi there,

I’ve just started looking at a few alternatives for my current CRM solution and you guys might just have convinced after having played around with the demoes for some time.

Do you have any tips with respect to migrating my data from ZOHO into your system. I’m fairly technical, but before I start hacking away, I’d like to know if there’s anybody out there that might have done this already before.

thanks from cold and snowy Holland (for a change).
Alef

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Administrator
3952 posts

Hi Alef,

When migrating data from other systems getting the master data fields in is not a problem if you can export the data in CSV (comma separate value) or vCard format.

The challenge with all systems is migrating any activities.  Sometimes a “quick fix” is to place additional notes etc into the background field.

Solve supports adding category tags on import.  If you have any type of contact lists it would be quite useful to preserve them as category tags.  Just create a field in your CSV file called “Categories” and the value would be a list of tags separated by “;“ e.g. “tag1;tag2;tag3;...“.

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Lyncean
352 posts

You might want to dig into Solve’s API http://norada.com/norada/crm/external_api_introduction

I don’t know how ZoHo works but that might be helpful.

Lyncean
38 posts
Engineering SpecialOps - Jan 11, 2010 11:05pm

Hi Alef,
The challenge with all systems is migrating any activities.  Sometimes a “quick fix” is to place additional notes etc into the background field.

Yeah, I already figured the activities would be the challenge :-). Oh well, I’ll have to open up my IDE again for old times’ sake and program something to migrate all the tasks from ZOHO to Solve360.

I’ll keep you up to date. If there’s anything useful that others might be able to reuse, I’ll definitely let you know.

a

Lyncean
38 posts
adrian - Jan 12, 2010 02:33am

You might want to dig into Solve’s API http://norada.com/norada/crm/external_api_introduction

I don’t know how ZoHo works but that might be helpful.

Yeah, I guess I’ll have to dig into this and use the ZOHO and Solve360 APIs to get this done.