As the account administrator can backup your database under Workspace > Contacts > Data > Export all data.  The export file maintains all the data relationships e.g. tags, activities etc. and includes a script to download all uploaded files.

We don’t have plans to offer direct access to the database.  The methods you could be looking into are included in the API documentation on our website.

How do you think about an automatic link between files on harddisk and project blog / company / contact?
So it would be easier to edit e.g. Word files linked to a project blog or company.

At this moment I have to download the file to a temporary folder, edit the file and upload it to Solve360.

For new files I also have to use a temp folder.

Is there some other method to get an easier link between editable files an Solve360?

Thanks in advance…

Another reply, regarding the backup: isn’t it possible to get a backup of the whole system from the user account settings?
At this moment I have to backup Contacts and Projectblogs in two steps. Thereby the filename for the generated zip-file is the same form Contacts and Projectblogs. It should be easier to get a Contacts.zip and a Projectblogs.zip.

Keep on working at this great product! Just ment to improve Solve360.

JRV - Jan 12, 2010 10:28am

It should be easier to get a Contacts.zip and a Projectblogs.zip

Thanks for the tip…

JRV - Jan 12, 2010 10:24am

How do you think about an automatic link between files on harddisk and project blog / company / contact?
So it would be easier to edit e.g. Word files linked to a project blog or company.

At this moment I have to download the file to a temporary folder, edit the file and upload it to Solve360.

For new files I also have to use a temp folder.

Is there some other method to get an easier link between editable files an Solve360?

Thanks in advance…

Have you considered complementing your tools by using Google Docs?  This way the file lives on the network and never needs to be downloaded / transferred.