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Recurring Events

 
Apprentice
9 posts

I have tried several times to schedule a recurring event by double clicking the calendar, changing the times to what I want (7:30AM to 8:30AM)for two people to repeat every day for the next 2 weeks.  The initial day schedules correctly, however the “recurring days” after that all change the time to 2:30AM to 3:30AM.  Any ideas??

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Administrator
3952 posts

Is there a chance you at one point changed the time on the first event then when closing it accepted the default option “This is a repeating event. Would you like to edit” [x] “only this event”.  This would split the series of events, making the first one different than the rest.

Apprentice
9 posts

No I did all events, and this was the initial setting up of the event.  I also went back into the event and changed the date (telling it to change the date for all events and it only changed the one day that I clicked on, not the subsequent days.  I would have to click on each day of the event to get it to the right time.

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Administrator
3952 posts

Would you mind deleting the event (entire series) then recreating it to see if the times are now what you expect?

Apprentice
9 posts

It worked, thanks very much

Aficionado
16 posts

We have set up recurring events for our Service Work that require customer visits Monthly for the next 12 months. This works perfectly, but at times we need to move future events for reasons of scheduling our work, or because the next monthly date may fall on a weekend.

We have tried moving the future event, but although it looks like the event can be moved, it defaults back to the original monthly date.

Any chance that you can allow these Recurring events to be moved as we please?

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Administrator
3952 posts

Actually repeating events can be changed.  Click to open the event, make the change, then when you close the form it will ask if you want to i) change only this occurrence, ii) all occurrences, or iii) this one and all future occurrences.  If you still have any questions just reach out to our support team (contact info on the website).