Anyone?

bdesilva - Jan 25, 2010 08:38pm

When I look at an item I sent out there is an option to open the contact for me (sender), but not for the to or cc: Is that right? What’s the logic behind only opening the contact in the from field?

If the contact is in 360, but the email used was different 360 offers to add the new contact. Cool, but this isn’t a new contact. The name is spelled exactly the same as an existing contact. Is this right? Does 360 only look at the email address and assume it’s someone new?

The link is there to provide a quick way to create a contact or jump to a contact from an email that was sent to you i.e. someone contacting you directly.  It links by business then personal email, not name.

We may expand it to other addresses, but we’ve started with the most common / valuable case.

How boring it would be if we agreed what was common / valuable all the time <g>.