Hi!
We are a green roof installation company in Massachusetts and while our company is essentially still young with a small team we have growing needs for managing our installation projects, vendors, clients, materials, plants, maintenance visits, meetings, public speaking engagements…you name it. I am very familiar with other database systems including Salesforce.com and I have to say - the only difficulty I really see in 360 is having to undo the way in which I have had to force myself to think about content organization across a business system. Everything else I have ever worked with has been fragmented, mechanical, and limited. 360 already seems much more friendly to humans in general while also appearing to be capable of organizing and serving up the various threads of our daily processes. I am really looking forward to setting this up and am about to get started. You may see me on help boards very soon asking questions.

Also - one other important point to make…I just found this tool today and Steve was kind enough to give me a last minute live web presentation to show me around. I really must say that I greatly appreciated this. It’s becoming rare to hear a voice on the other end of a support line these days that isn’t automated or someone who might be difficult to understand or is making you feel like a cog in the system instead of a human being. Instead, I really felt helped and supported which in turn is making me feel excited to get started instead of overwhelmed. Just wanted to stress how much of a great impression real customer service makes and give it the praise it deserves. Bravo!