Teams may follow different work styles, but this area is designed to make one person ultimately responsible for the task, the “single throat to choke as it were”, even if there are multiple people involved in completing it.  This design considers a phenomena in psychology called “pluralistic ignorance”.  Our interpretation: if you make more than one person responsible, nobody is responsible.

Allowing an external user to be the responsible person is something we’re reviewing, very carefully.

The workaround is that the task title can be used to indicate who is doing which part etc.

Makes sense. As a workaround I have scheduled a phone/meeting… making the meeting details the request from all parties including external people. Then marking the task complete upon completion of the ‘meeting’ per say.

Is there a better way?

Wow, you’re a fast study! We’ve added a few “task characteristics” to events and yes, they can be used like this.  Events are unique in that they can repeat too (tasks cannot repeat).

Thanks for the fast replies… Norada Corporation is awesome!