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Upload Error :2023

 
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Aficionado
17 posts

When one of my team members tries to upload a file or photo gallery, he gets this error:2023 and the file does not upload. Can anyone shed some light on this error. I can upload fine. His file is 603kb if that matters. Using firefox.

By the way, what is the maximum file size for uploads. we often have to upload source files and high resolution graphics up to say maybe 10MB (hope this is possible).

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Administrator
3952 posts

I’d suggest checking the version of Adobe Flash installed http://get.adobe.com/flashplayer/

The limit is currently 500MB per file.

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Aficionado
17 posts

I’ll try that… The file actually tries to upload, staus bar and all… Then it flashes the error code and the file disappears. He’s tried multiple files. Of note, it is on one specific machine.

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Aficionado
17 posts

The error is actually 2038. We updated to latest version of flash and firefox, but the error continues to happen every time he tries to upload an image.

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Administrator
3952 posts

Perhaps there is something interfering with the connection (e.g. virus scanning software, or such).  Probably the most efficient way to nip this is to reach out to our support team and they can connect to your system to assist (contact info on the website).

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New Member
1 post

After updating the flash plugin for Firefox, I attempted to access the site through Google Chrome. After uploading the image, I was given Error #: 2049.  The results are the same as the first error.  Any help would be appreciated.