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Storage Limit Notice

 
Enthusiast
12 posts

We had a user who couldn’t send attachments with their emails and it took a while to realize it was because he was over his storage limit, perhaps you could include a feature like the old solve 360 where the welcome screen displayed how much space a user was using. That would be helpful.

Thanks,

Eli at Downtown Boulder

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Administrator
1982 posts

Some “special handling” is needed to report email account storage use now that activation of the Webmail client is optional and the feature supports external email providers.  We’ll get it in though; thanks for the tip.

Aficionado
16 posts

so do forwarded emails to count for the storage limit? is it possible to monitor the storage and delete the older emails automatically?

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Administrator
1982 posts

Email messages saved in the dropbox are included in the overall storage quota for the account.  By activating the Webmail client you can access these folders directly to remove any messages you don’t want.  Currently the storage used is not reported in the interface.  We don’t have a feature to delete messages automatically.