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Searching field and filenames the same as GoogleApps Site Search Feature

 
New Member
2 posts

Greetings

When I search for a particular file name i.e. ANC (Anti-nup Contract)it pulls a short listed display of the contacts in the contacts pane which contain the words ANC.

However if the client name contains ANC in an Address then it pulls it as well and in some cases I get 7 contacts displayed making the narrow searching more difficult as I have to go into each contact to see which one displays the information I’m searching for.

I was wondering if the search function could be upgraded to the same format as is displayed in GoogleApps Site Intranet facility where you type the name or words you are searching for and it brings up a seach list the same as google where it displays the filenames and contacts, tasks etc… with the appropiate item searched for and highlighted, and once you click on it it takes you to that file or page.

This would be great particularly with contacts that have a lot of section headers and files underneath them and you are trying to search for a particular file quickly.

Many thanks in advance.

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Administrator
1823 posts

Hi Danny,

Solve is quite unique in that it provides essentially a full-text search option.  For example, lets say you get a voice email and can only make out a few details such as part of a phone number.  Solve can find the record for you.  It’s not Google yet, but it’s quite an unusual feature for a business application.

You can narrow the scope of the search by changing the filter from “Show All contacts where any field contains…“ to “Show all contacts where any activity field starts with”.  That should help reduce the results list where you can then pinpoint the page you’re looking for.  Within each page you can press <ctrl<f> to search for the text on that particular page.

Highlighting text is something we’d like to layer on this process, stay tuned…