For the Webmail folks: Since our focus is managing interactions with clients, we thought it would be extremely beneficial to have a common set of email templates that your team could use to improve the speed and quality of their communications.
Email templates are managed as a reusable set available to all the users in your organization.
Email templates honor the security settings under Workspace > Modify User Accounts > Templates. Here the administrator can determine who can change and who can use the email templates.
