Become Vitally Important to Your Customers with Solve360 Collaborative CRM

Calgary – January 21, 2009 – Solve360, a highly innovative SaaS (Software as a Service) offering is the first product to blend CRM and Project Management with the concepts of a social business into a single integrated application. Solve360 is an amazingly fast and intuitive web workspace designed to work out universal team challenges and get results.

Currently 60% of all businesses provide services, yet most CRM systems were built for goods-based industries. Solve360 is specifically created to meet the needs of service oriented teams. It is the perfect way for small teams, outside consultants and contractors or freelancers to earn customer trust, loyalty and business. Solve360 utilizes the concept of blogs to facilitate communication and idea collaboration between all project stakeholders.

“The current global economic malaise is forcing companies to hunker down and get back to the basics of business. Success is no longer measured in the number of calls your team makes. It's determined by your company's ability to exceed customer expectations, thereby turning them into evangelists and promoters of your services via word of mouth. Communication is the only sustainable competitive advantage,” explained Steve Ireland, President of Norada Corporation.

Purchasing decisions are strongly influenced by the customers’ need for real communication evidenced by the business 2.0 wave. Be it home users or large corporate customers, buyers around the world are using the spirit of dialogue to determine value. In the age of the social web, welcoming customers into the conversation is the best way to earn trust and loyalty. Solve360 helps companies expand communication possibilities with customers right from the start, sharing entire business processes; from brainstorming ideas to the service delivery and support phases.

About Solve360

Solve360 is CRM meets Project Management for serious business. It serves up an intuitive, comprehensive and fast workspace tailored to meet universal team challenges. Contacts, plans, activities, tasks, documents and schedules, are easily organized and tracked throughout the work flow.

Solve360 is the newest product by Norada Corporation, a company with over 9 years of experience providing online application services to thousands of businesses world-wide.

Solve360 is a great solution for anyone handling large number of customer interactions - service based industries being the most obvious - anyone that requires daily coordination of a dynamic set of different data streams. Experience Solve360 for yourself. Free accounts are immediately available at www.norada.com

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Mirror Communications for Solve360

Alina Popescu
alina@mirror-communications.com
+40741073753

Solve360

Steve Ireland, Founder & President
sireland@norada.com
650-331-7336 x4

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