Norada is Hiring -  Small Business Consultant (FILLED)

We're growing and so busy our eyes are starting to bleed. It’s time to expand our tight team.

Norada is an innovative cloud-based business application provider and is looking for a few good folks to hire for full-time Client Care Specialist and Small Business Consultant positions. These are not traditional sales or support roles. You will provide a range of important services to assist our clients including:

  • Explain what our service is and how it can be applied in a range of business situations
  • Conduct web-based demonstration and training sessions
  • Provide answers to technical questions
  • Assist with payment and billing inquiries

You must

  • Be the person your colleagues go to for advice
  • Enjoy meeting new people
  • Be resourceful and energetic
  • Have amazing communication and organization skills (phone, email)
  • Be neurotic about details and quality
  • Have command of English

It would be ideal if you also had experience with

  • CRM, Internet software, databases, Google Apps
  • Selling software or high-value internet services
  • Providing enterprise level technical support
  • Working with small business (our market)
  • Had a sense of humor, played a musical instrument and walked on water

The best candidates would share our passion for

  • Providing a reliable service that people enjoy using
  • Creating massive value for our client's businesses
  • Sharing the passion our clients have for their business and be empathetic to their situation and needs
  • Offering immediate, simple and useful solutions to client questions

Preference will be given to people who are not formally schooled in Computer Science, but through a natural curiosity found a way to it (that would make you interesting). Education and experience are important, but we're more concerned about what you are capable of. It would be ideal if you were based in Calgary, but if you’re the one I’ll make it work.

You should know where to find me.

Steve

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