By Snorre Gylterud
Success Story: Integrating Wufoo and Solve360
Some observations while I integrated Wufoo and Solve360
Update Solve360 now provides direct integration with Wufoo.
By Snorre Gylterud
Finally I have time to write about something related to my work at RecycleMatch. First of all let me tell you a little bit about the company, then I'll go into what I've been working on the latest month.
RecycleMatch tries to divert large waste streams from landfill and connect them to companies that can use it to create value. Through an online marketplace and web 2.0 marketing, RecycleMatch is able to connect companies in an effective and cost-efficient manner in order to create value throughout the business ecosystem.
Over to my assignment, integrating Wufoo forms and Solve360. Let me start off by telling you shortly about these two Internet-based systems. Wufoo provides companies and persons the abilities to create complex html forms to post on a website for collecting information from their users. Solve360 is a easy-to-use, good looking hosted customer relationship management (CRM) system. They have a neath way of organizing the information you collect, into contacts and project blogs. For a company like RecycleMatch the organization makes it easier to handle the waste streams, and learn from historical data.
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Solve360 Affiliate Program
WE LOVE SOLVE! Can we offer it to our clients? Do you have a referral or affiliate program?
You certainly can, but there’s a much bigger opportunity in front of us than offering residuals and kickbacks. Lets become partners.
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Norada is Hiring - Small Business Consultant (FILLED)
We're growing and so busy our eyes are starting to bleed. It’s time to expand our tight team.
Norada is an innovative cloud-based business application provider and is looking for a few good folks to hire for full-time Client Care Specialist and Small Business Consultant positions. These are not traditional sales or support roles. You will provide a range of important services to assist our clients including:
You must
It would be ideal if you also had experience with
The best candidates would share our passion for
Preference will be given to people who are not formally schooled in Computer Science, but through a natural curiosity found a way to it (that would make you interesting). Education and experience are important, but we're more concerned about what you are capable of. It would be ideal if you were based in Calgary, but if you’re the one I’ll make it work.
You should know where to find me.
Steve
Recent Twitter Tweets
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Automatic Client Follow-up & Lead Nurturing
What's the difference between your favorite aunt and the underwhelming uncle?
Uncle Ted forgets your name and was last seen passed out at your wedding. Aunt Katie was ecstatic to be at your graduation. She never misses a card for every birthday and Christmas. She calls you often just to see what is new. You like and trust Aunt Katie because it is obvious she cares about you. So you care about her.
Most businesses treat customer relationships like bumbling Uncle Ted, showing up and calling only when it's expected. Wouldn’t it be awesome if you could be Aunt Katie to your clients?
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Solve360 is Not for Everyone
Here are some reasons why you should not buy our service.
Your business is broken
No application or service can fix flawed business processes or team trust issues. We're not going to miraculously cure your toxic work environment. We're good, but we're not magicians. Solutions require:
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CRM Best Practices
Being able to easily share the same client contact information among your employees is a great benefit, but there are many other advantages to using a centralized CRM system:
Pursue every potential sales opportunity
Improve and measure staff performance across the company
So what’s it going to take to make CRM work? We were taught in kindergarten that sharing is good and the same principle applies in business, at least when it comes to managing customers. Share information between staff and departments so your team can provide feedback to each other and respond to your customers in a consistent and efficient way – your customers will notice. Have reasonable expectations – not everyone is going to use the system in exactly the same way or to its maximum potential. That’s still okay. In hindsight you'll notice you are much better off with it than without it.
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Project Management Best Practices
Solve360 is an internet based application that helps teams plan, organize information and manage day-to-day projects according to your own company's processes and workflow.
Good up-front planning is essential to running a successful project, but let's be real, just because you want it to happen “this way” isn’t going to make it so. Requirements change, issues pop-up and people respond in unexpected ways. The secret to a successful project is managing the daily project activities. This is where most traditional tools like Microsoft Project let you down and where Solve360 becomes essential. Projects don’t fail all of a sudden; they succeed or fail one day at a time and hinge on your team’s ability to continually synchronize information, communicate and manage changes like a smooth running machine.