Security Response
Your input and feedback on our security is always welcome and appreciated. Keeping client data safe and private is a huge responsibility and our top priority. We work hard to protect our customers from the latest threats.
Reporting a Security Incident
If you believe that you’ve discovered a security flaw that might impact our product please let us know by sending an explanation of the issue directly to security@norada.com. You can use our public key to keep your message safe and please provide us with a secure way to respond to you. We'll acknowledge receipt of your report as soon as possible. If you don’t receive a response from us within eight hours please call us at 1-650-331-7336.
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Customer Post: SaaS, PMs, CMS, CRMs, ERPs oh my (Part 3)
I recently had a call with Adrian Sanders, co-founder of a Halfslant, a contemporary art consultancy for alternative spaces and events. He put up some great questions, the type that only someone with street smarts and experience working with a lot of software products would know to ask. After the call he circled back and asked “where can I send feedback to warn the others”. I suggested a post on our blog; here it is as it arrived.
February 3, 2009 What is the best way to cook eggs? Over easy? Sunny-side up? Poached? I'm a scrambled type of guy personally.
But who asks that question anyways? More often than not, it's “how do you like your eggs?” Unless of course you're talking with business consultants. Then you might hear suggestions like “your eggs should really be fried, everyone is going fried.” Or “you can get maximum leverage from you eggs by poaching them. That's what the English do.”
For me personally, the better question is “what is the best way to cook scrambled eggs?”
Finding the best Project Management and CRM solution for your business is about knowing your own preferences first. As I said in the last post, I'm a networking type, and I really enjoy making contacts, and so my Solve360 setup reflects this. The art world is a lot of schmoozing, so sometimes a friend is a client is a contact. Others may prefer to keep their contact list pruned and closely tied to their business, and keeping personal relationships separate.
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Password Recovery
Norada does not automatically reset or email account passwords.
The person on your team who administers your Solve360 account can reset your password for you. Contact this person directly to have your password reset.
If you are the administrator for your team’s Solve360 accounts, please reach out to our support team directly and we will handle your request personally.
Customer Post: SaaS, PMs, CMS, CRMs, ERPs oh my (Part 2)
I recently had a call with Adrian Sanders, co-founder of a Halfslant, a contemporary art consultancy for alternative spaces and events. He put up some great questions, the type that only someone with street smarts and experience working with a lot of software products would know to ask. After the call he circled back and asked “where can I send feedback to warn the others”. I suggested a post on our blog; here it is as it arrived.
January 6, 2009 In my last post, I talked a little bit about why I picked Solve360 as my business platform. As an art consultant for businesses and private clients, one of the most crucial elements of my work is recognizing that a good lead can come from anywhere at anytime, like say on an express train from Warsaw to Krakow in Poland. In this post, I want to show more specifically how Solve360 functionality has proven invaluable already by allowing me to leverage my contact database quickly, build on-the-fly editable “proposal” blogs for potential clients, and create my network in Krakow starting with some small talk on an intercity train.
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Customer Post: SaaS, PMs, CMS, CRMs, ERPs oh my (Part 1)
I recently had a call with Adrian Sanders, co-founder of a Halfslant, a contemporary art consultancy for alternative spaces and events. He put up some great questions, the type that only someone with street smarts and experience working with a lot of software products would know to ask. After the call he circled back and asked “where can I send feedback to warn the others”. I suggested a post on our blog; here it is as it arrived.
December 3, 2008 “SaaS, PMs, CMS, CRMs, ERPs blah blah blah blah.” Yes, the revolution is here and as a IT consultant, I've helped several business implement their own next-gen software solution from Open Source CRM power houses to the best closed source CMSs money can buy. But at the end of the day, does the end-user really care and should they? Which version of Word do you run? The one that can do spell check with a pretty button or an ugly one? Which Ruby on Rails clone do you worship? The one that preaches simplicity through five different programs or the one that needs ten other applications in its API to do what you need? Online software companies are preaching a lot of things these days, but it mostly isn't about using their software to run a business - it's about doing things prettier, or snappier, or more conveniently, more integrated, more online all the time, more blah blah blah.
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Does Your Business Need a Heart?
Effective communication is the only way to keep your business growing. A Customer Relationship Management (CRM) system makes it possible to keep dozens, hundreds, perhaps even thousands of meaningful conversations going at once. CRM helps you captivate then keep good customers and streamline your team’s work.
Solve360 is Project Management meets CRM providing the heart to keep your communication pumping.
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Become Vitally Important to Your Customers with Solve360 Collaborative CRM
Sharing information with customers and with your staff throughout the idea, proposal and service delivery stages of a project nurtures conversations and trust. Solve360 keeps the conversation going to get work done.
Calgary – January 21, 2009 – Solve360, a highly innovative SaaS (Software as a Service) offering is the first product to blend CRM and Project Management with the concepts of a social business into a single integrated application. Solve360 is an amazingly fast and intuitive web workspace designed to work out universal team challenges and get results.
Currently 60% of all businesses provide services, yet most CRM systems were built for goods-based industries. Solve360 is specifically created to meet the needs of service oriented teams. It is the perfect way for small teams, outside consultants and contractors or freelancers to earn customer trust, loyalty and business. Solve360 utilizes the concept of blogs to facilitate communication and idea collaboration between all project stakeholders.
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Cases for the Blog
Recently a client asked: “I am trying to understand a real world workflow for the project blog facility. Would this feature be used to manage a blog dialogue within Solve360? Is it to feed into other sites which have a blog like Wordpress? … This would help me understand how to work this feature into my company.”