“The user interface is fantastic.” - Zack Whittaker ZDNet, “It’s actually pretty damn good, I’ve just signed up, seriously impressed.” - Zee Kane, Editor in Chief at The Next Web
Many clients. Endless activity. Solve360.
We help you manage your client interactions and keep everyone coordinated If you work with people you manage a lot of information. This work consumes most of your time and creates little value for your clients. Coordinated teams spend far less time “communicating” and more time planning and doing the right things. Imagine the benefits you'll realize supported by a simple, client-focused system. Discover how our Solve360 will make a huge impact to your bottom line.
Login to Solve360
Create your custom forms
Interact with clients
Team up, organize and assign tasks with staff
Manage activities independently
Confirm results
Is Salesforce too clunky and expensive? Does Highrise lack the integration and features you need? Solve360 is the “right-size” collaborative workspace for your team to keep all their contacts, leads and clients in one spot. Stay focused on your deals, organize and document your projects and ensure timely responses.
Reach out to your clients Solve360 blends the concepts of CRM and Project Blogs into a private, versatile hub where sales, support, operations and clients team up and stay coordinated. Securely publish individual Project Blogs to anyone with an email address so they can stay up-to-date and collaborate with your team on specific projects.
Every contact and project gets its own simple page If you've mastered the art of using a whiteboard we'll get along great because Solve360 keeps everything known about a contact or project on a single page. On that page your team gathers around what's happened, documents a plan and manages the events, tasks and milestones that are promised.
See things your way What makes Solve360 distinctive is the ability to change the database form fields with a simple drag and drop; now you see the information in a way that makes the perfect sense for your business.
Bring it together It's the tool that helps managers supervise the entire process, improving the precision of the business information and the communication between people working together on one or more projects. With all relevant records in one place, Solve360 keeps your various teams organized and in-sync with what the priorities are.
Substance meets style Solve360's look, inspired by easy-to-use systems like Google Apps and Mac OS X, while being familiar to Mac and PC users alike is a powerful organizing tool for any type of user.
A well-designed CRM database for working with people and processes Get your everyday work done faster. Maintain a journal for all the people you do business with. Manage work activities on a private Project Blog where you can whiteboard your tasks, events, files, notes, maps, websites, photos, calls. The real-time Activities page provides at-a-glance access to what your company is working on, what needs to get done and who is doing it.
What could you do with the power of 2.0? A fresh Web 2.0 approach shifts office work from a disjointed file / email exchange to one that's much more connected, contextual and collaborative. It's also easier and enjoyable. People working on the same CRM system are connected and understand when, what and why to engage.
Get started quickly The ease of use that is built into every aspect of Solve360 continues to be praised by customers and industry experts around the world. Being a web application there is no software to install and setup, you'll be up and running in a matter of minutes - not hours or days, even if you've never used a web application before.
Store all types of information Add virtually any type of file or information you want to your CRM database, including your own set of customizable fields, task-lists, opportunities, email messages, notes, events / meetings, call logs, maps, photos, Google Docs, Internet bookmarks, Microsoft Office documents and much more.
A shared Email database Simply Forward or Bcc an email message to your private Solve360 dropbox email address and that message, along with all attachments, will be automatically be associated with the right Contacts, Companies and Project Blogs. It's magic with no tricks.
Find it when you need it When someone calls, you will have the information at hand. Simple tools help you quickly find data records you need, such as a particular contact, a note, a document, or all the tasks open at a particular moment, and view it on the screen. You will be amazed how easy it is to be informed.
Get information under control When you need to create daily project lists, weekly reports, monthly newsletters or mailing labels, Solve360 has tools to produce what you want, filtered and sorted the way you want.
Hub out the calendar of events and tasks Manage your schedule with the (very cool) calendar provided, or subscribe to the Solve360 calendar feed from an existing calendar such as Outlook, Google Calendar, or Apple's iCal.
A taste of what clients have recently said about Solve360 ...
Easy to Use, Powerful Solution Backed By Great People I've been searching for a long, long time for a robust and simple CRM and project management solution and discovered Solve360 yesterday. Sugar, SalesForce, BatchBlue, Basecamp, Highrise self hosted solutions etc etc. You name it, I've probably tried it at some point. If you need a solid, cost-effective solution to organize your activities, resources and sales contacts I highly recommend Solve360. Integrating with Google Apps and FreshBooks is the icing on the cake :)
Nathan Van Prooyen, Rainmaker Commerce
I'm an aged computer geek. My compliments to the Norada team for incredible responsiveness to your user community!!!! You have "raised the bar" in the software space redefining the meaning of "service" in "software as a service."
Kenneth R. Portnoy ("Ken"), NAA Life
Great Product! Fabulous Customer Care!! As a small business marketing coach/consultant, I needed a program that was able to track clients and prospects, all communication (emails and phone calls), activities, work projects, etc. Solve360 does this and so much more. It is easy and straightforward so the learning curve is minimal and the benefits immediate! On top of a great product, the customer care is stellar!! Questions are answered quickly and thoroughly. We had a specific idea on how we wanted to use this product with clients and when we inquired about the possibilities, they worked with us to ensure they understood our issues and outcome desires. Then they came up with a recommendation for us on how to use Solve 360 with our clients that addressed every issue we'd voiced. This took several days and they were patient and interested in working with us to give us just what we needed. If you want a great, easy to use product with knowledgeable staff who will work with you to get the most benefit out of their product, look no further than Solve360 and Norada!!
Mary Helen Richer, SellMore Marketing
Solve360 Having worked with systems like Salesforce.com and other even older legacy systems for managing projects, sales, reporting, etc. it was such a relief to finally work with Solve 360. The entire system is incredibly easy to use, and the tools are so easily customizable and fluid that you can do just about anything you want or need to run a business. Previous experience made me expect a long and complex process for migrating our existing data into the Solve system when we signed on, but (as with many things involving Solve) I was yet again delighted and surprised at how easy and intuitive the data transfer actually was. The support staff is excellent and highly responsive - some of the best customer service I've experienced professionally. Highly recommended all around.
KJ via Google Marketplace
We spent three months trialling different combinations of systems. Solve360 provided the answers we needed I run a renewable energy company in the UK and have been trying to keep overheads down so we can stay very competitive, whilst providing an outstanding client-focussed service. Here's how we do it:
Google Apps for:
Norada's Solve360 for:
Solve works fantastically well. Where there is the odd glitch, the technical support is amazingly responsive using a very friendly forum approach. Clients can be invited in to view project "blogs" as they happen, but can be kept away from sensitive documents. This builds huge trust between us and the client. Its cheaper, faster and better than anything else on the market. But actually there isn't anything like it on the market.
Carl Benfield, Prescient Power Ltd
Innovative approach, real results. Solve360 marks the future of CRM and Project Management Continually amazed at what Solve360 can do. Instead of forcing people into little workflows that solve little problems (save 10 minutes here!) Solve360 lets you answer the big questions: What do I need right now to get the job done, how do I share that with my team and engage with my clients.
Graduate from Highrise, Capsule and other bush league systems for the real deal, get Solve360.
Adrian Sanders, VM Associates
I tried the simpler applications and Solve360 wins hands down. I have been using Solve360 for almost two years now. I have experimented with some of their popular competitors but nothing else comes close. If you are happy with a to-do list approach, then you might manage with some other PM and CRM services. You will likely end up paying more though, because other apps are not integrated. Every business needs to manage projects and people, I wonder why most other companies keep PM and CRM separate?
If you want a flexible yet comprehensive solution to managing your business processes then you will be hard-pressed to find a better solution than Solve360. It is completely customizable to work the way you do.
John Bardos, LMNOP
After using Solve360 for over a month, we're absolutely convinced this is the missing link! We're a small team with people across four states. Keeping everyone synchronized has always been a challenge. After switching CRM and project management systems several times in the last few years, we once again found ourselves looking for a better system. The hodgepodge of software apps, spreadsheets and disparate web utilities were no longer working for us - we needed something more integrated, more centralized, more collaborative, less "mechanical", something our staff would actually use and if we saved some cash in the process that was a bonus. Were we asking for too much? :)
Solve360 turned out to be EXACTLY what we have been looking for all these years. The flexibility of the system is perfect for our us because it allows us to set things up the way WE need it to be. The project blogs are amazing because they let us post branded project pages directly to our clients with ease. The tools available for reporting and viewing activity are tremendous and gives us everything we need and then some. On top of all that, the app has been fast and reliable.
Steve from Solve360 recommended Google Apps because it integrates nicely with the CRM and PM features of Solve360 and so here we are - very excited about dropping our old email system for Google Mail and using Google Docs so we can co-edit documents online.
We're not techies or risk takers. We're just business people trying to make it through the day. Thanks so much for making it so easy!
Kim Bouchard, Access Retail
Easy import You can quickly import contacts from different systems including Excel, Outlook, Goldmine, Mac Address Book (vCard) and Highrise with no need to map fields. The import process goes the extra step to re-establish, new fields, categories and contact relationships to companies.
Don't be fooled by our good looks We do an amazing job at the heavy lifting too. Try out the simple search panel, which by default searches all fields and all activities (even your custom ones); no matter how much data you have the answer is instant. You can now find that needle in a field of haystacks.
Excel lists for mail-merge and custom reports If you ever need to send data to Microsoft Excel, you'll find our export feature indispensable. With export, create spreadsheets from your Solve360 data directly from within Solve360 with one-click.
No data lock-in Always available is a one-click export-all feature that provides ALL of your data in a standard format that can be imported into most spreadsheet or database applications. The exported data maintains the relationship of the data records (e.g. Contact > Task-list > Tasks). Included in the export file is a simple script to download all files and photos into a directory on your computer. Ask other vendors for that!
Link information with a point-and-click Get a complete view of your information by linking data records together using a simple point-and-click approach. For example, you can link contacts to projects, companies, project blogs, or even other contacts. Everything is connected and now you will know how.
Simple pages and lists not workflow A page and task-list based approach is a more fluid and agile way of getting things done and it is generic, independent of different systems, experience, cultures and other elements. Rather than detail a workflow that may be specific to each user at a point in time, propose tasks that will be highlighted and grouped and that can be seen and tackled by different users.
Built-in network sharing and security Securely sharing information is easy with Solve360. Windows and Mac users can access the same information simultaneously. And with the advanced security model in Solve360, you can determine what your users can do and see.
Lightweight No software to install and update. Just point your web browser at our website and you have instant, hassle-free access to your system. Both Windows and Mac OS X are supported.
You'll be running in 30 seconds
We offer complimentary support to help import your contacts and you can download all your data and cancel at any time.
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What if we need a specific number of user accounts? Add any number of accounts to any paid plan and you will be billed only $10 per additional user over what the plan already provides. How long does it take to get started? Behind Solve360’s good looks are powerful, useful features. It’s not hard to learn them all, but you won’t need to right away. “Quick-wins” are realized instantly from basic features, such as centralizing your contact database or project data. It just gets better as day-by-day your staff notice features that make work more enjoyable. Before you know it, you’ll look back and realize your business has a robust platform in place. You'll think it was a lot easier that you imagined because it delivered value all along the way. Your prices seem low They are. We’ve already completed the difficult and expensive work developing the application and setting up an efficient infrastructure. We don't need to spend a lot of time setting up each new customer, all the features are pre-integrated and we don't need to purchase software from third parties. Being efficient means we can afford to focus on important things like keeping your data safe and enhancing features. Your prices seem high We have a simple price structure with no setup fees, no hidden fees and no long-term contracts. Unlike some of the competitors we don't trick you into paying for multiple products or options needed to get the job done after you're signed up. Also consider that many of our features are normally sold as separate products, which includes multiple pre-integrated applications, additional modules, multiple user accounts, enhanced data protection services and expert level technical support which you would normally pay the “IT Guy” for. Still reading? A good CRM can make a massive improvement to your business, so stop wasting time reading crap like this and lets move a mountain together. |
What happens after the 30-day free trial? Four days before the end of the trial you will be reminded to enter your credit card information. At the end of the free-30 day trial access to features in the account will be limited to the subscription window until a credit card is registered. How will I be billed? Your credit card will be billed monthly in USD. You can upgrade, downgrade or cancel at any time and the change will be reflected at the end of your current monthly billing period. Can I pay by cheque? Yes, as a courtesy to clients who prefer an alternative to monthly credit card payments we’ll prepare a six or twelve month invoice and manually extend your service subscription. Is my data safe? We've been hosting web based business applications for over ten years and take the security of your data very seriously. We are governed by some of the best security policies in the industry. We use the same enterprise strength SSL encryption that banks use and backup your data several times a day. You could say our backups have backups. Only a minimal number of Norada staff have the ability to access customer data. As stated in our Privacy Policy we promise we won't share your personal information with anyone ever, at all, period, nooo way. How is your customer service? We usually respond and solve support requests in less than an hour. What do I need? A web browser and Internet connection. Solve360 works best with Google Chrome, Safari, or Firefox. We're part of a big company We understand larger organizations have extra requirements relating to security, billing, integration, due diligence and contingency processes. Please contact us directly so we can make the necessary arrangements. |
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Learn your way around Solve360 in minutes Intuition generally guides you through Solve360's features but you look busy today, so let's begin by running though a simple and accelerated overview so you can put Solve360 to work right away.
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Have more questions? The experts keep a close eye on our active discussion forums making them a great place to compare notes. If your question needs a personal touch please request official technical support and our energetic team will do their best to help. |
Featured tutorials
Want to be a Solve360 Pro? These featured tutorials provide additional depth in various key areas. They will show you exactly how to make use of the hundreds of Solve360 features that will simplify your work.
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Attaching emails as activities
Linking to external calendar systems
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Integration tutorials
Solve360 programming reference (API)
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Best practices
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Customer relationship management
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